{"id":1718,"date":"2022-08-09T19:44:37","date_gmt":"2022-08-09T19:44:37","guid":{"rendered":"http:\/\/wp-test.lt.ucsc.edu\/?post_type=epkb_post_type_1&p=1718"},"modified":"2024-09-10T11:31:20","modified_gmt":"2024-09-10T18:31:20","slug":"assisting-scheduled-classes","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.lt.ucsc.edu\/?epkb_post_type_1=assisting-scheduled-classes","title":{"rendered":"Assisting Scheduled Classes"},"content":{"rendered":"\n

Learning Technologies typically hosts two types of classes in the labs: one-time seminars and quarter-long UCSC academic classes and sections. All classes should be listed on the schedule prepared by the Lab Operations Manager. This schedule can be accessed at https:\/\/its.ucsc.edu\/computer-labs\/class-schedules<\/a>. Consultants must report all no-shows by filling out the appropriate web form on LTweb. For unexpected class problems requiring immediate attention please refer to the Emergency Contact Call list<\/a>.\u00a0<\/p>\n\n\n\n

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In general, the labs will be closed to students not in the class unless the instructor conducting the class allows the use of the lab to non-class members<\/strong>.<\/p>\n\n\n\n

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First Day of a Class:<\/strong><\/h2>\n\n\n\n
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The consultant should prepare for the class by completely clearing the lab of people not in the class at least 10 minutes before the class is scheduled to start, just in case the instructor wants their section to always be a closed lab. Having the lab already cleared and ready to go ensures that the time it takes for the consultant to clear the lab will not run into class time.<\/p>\n\n\n\n

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It is your responsibility to approach the class instructor at the beginning of the quarter<\/strong> to introduce yourself and find out details about the class such as whether extra computers will be available to be used by students NOT enrolled in the class.<\/p>\n\n\n\n

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Approaching the Instructor:<\/strong><\/h3>\n\n\n\n
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Once it is apparent who the instructor is, the Consultant should approach them and discuss the following information:<\/p>\n\n\n\n

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  1. Introduce yourself. <\/strong>Let the instructor know what your responsibility is in the lab (enforcing policies, safety of equipment, etc.).<\/li>
  2. Ask how you can help the instructor <\/strong>with the class in regards to hardware, software, and equipment such as the projector.<\/li>
  3. Ask<\/strong> about the size of the class and if they allow walk-ins.<\/strong> How many computers do they need? Can other students use the lab if there are available computers?<\/li>
  4. Inform the instructor<\/strong> that he\/she can email class-related requests, questions, or comments to LTrequest@ucsc.edu, or for more general questions and comments, help@ucsc.edu. NOTE<\/strong>: Instructors are not allowed to power off printers for the duration of their class session(s). This causes a backup of the print queue system, which results in a large print delay for customers in the lab. <\/li><\/ol>\n\n\n\n
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    Be prepared for scheduled classes! <\/strong>Instructors using the labs often have special data files or documents for their class that they give to the technical support staff several weeks in advance of the start of class to make available in the labs. You can find such files like this in \u201cClass Folders.\u201d However, sometimes instructors come to a lab with data files or documents they want to use immediately in their lab section. <\/p>\n\n\n\n

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    Prior to the Beginning of a Class\u2026<\/strong><\/h3>\n\n\n\n
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