{"id":2139,"date":"2022-08-12T15:36:09","date_gmt":"2022-08-12T22:36:09","guid":{"rendered":"http:\/\/wp-test.lt.ucsc.edu\/?post_type=epkb_post_type_1&#038;p=2139"},"modified":"2023-05-29T10:21:16","modified_gmt":"2023-05-29T17:21:16","slug":"refund-requests","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.lt.ucsc.edu\/?epkb_post_type_1=refund-requests","title":{"rendered":"Refund Requests"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Sometimes paper jams or low toner will result in poor quality or blank prints. If such a case occurs, you should recommend the customer to file a refund request. The refund procedure is: <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#e3e3e3\">Please email <strong>help@wepanow.com<\/strong> and provide the username associated with your w\u0113pa account along with the title of the document that you are requesting a refund for.  \u2014 <a rel=\"noreferrer noopener\" href=\"https:\/\/support.wepanow.com\/refund-procedures\/\" target=\"_blank\">w\u0113pa refunds<\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">For students, the username will be their UCSC email: <strong>cruzID@ucsc.edu<\/strong> <br>\nCustomers can find the document name under &#8220;Document History&#8221; on their w\u0113pa account. On a printer, recent files will be listed in the hamburger menu under &#8220;Recover Recent Files&#8221;.<\/p>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes paper jams or low toner will result in poor quality or blank prints. If such a case occurs, you should recommend the customer to file a refund request. The refund procedure is: Please email help@wepanow.com and provide the username associated with your w\u0113pa account along with the title of the document that you are &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.lt.ucsc.edu\/?epkb_post_type_1=refund-requests\"> <span class=\"screen-reader-text\">Refund Requests<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"epkb_post_type_1_category":[27],"epkb_post_type_1_tag":[],"class_list":["post-2139","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-printing"],"_links":{"self":[{"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2139"}],"version-history":[{"count":13,"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2139\/revisions"}],"predecessor-version":[{"id":6158,"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/2139\/revisions\/6158"}],"wp:attachment":[{"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2139"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=2139"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/www.lt.ucsc.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=2139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}