Consultant Duties and Responsibilities

• Tasks for Every Shift
• Chores
• Disability Resources
• General Assistance of Customers
• Assisting Scheduled Classes
• Troubleshooting and Reporting

Consultant Resources

• Consultant Handbook
• Slack
• Consultant Website
• Learning Technologies Website 
• Consultant Resources Web Page
• Other Consultants

Student Consultant Policies

• Late or Can't Make It?
• Working Outside of Scheduled Hours
• Homework, Games, Laptops, and Headphones
• Food & Drink Policies for Consultants
• Disciplinary Actions
• Name Tags
• Accepting Items or Posting Flyers
• Visitors
• Break Policy
• Computer Software
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Consultant Communication Network

• Email Aliases
• Messaging Policies
• Slack
• Campus Phones
• Suggestions

Student Consultant Scheduling

• Quarter Scheduling Process
• Requesting More Than Four Permantent Shifts
• Sub-Requests
• Responsibility of Scheduled Shifts
• Strikes and Picketing
• Finals Week Schedule
• Holidays/Quarter Breaks
• Considering Leaving?

Timesheet and Payroll Information

• CruzPay Timesheets
• Biweekly Paychecks
• UCPath
• Due Dates for CruzPay
• Consultant Evaluation and Pay Raises

Emergencies and Call Procedures

• Emergency Contacts
• Technical and Facilities Emergencies
• Power Outages and Other Emergencies
• Non-Technical Emergencies (Medical, Fires, Earthquakes)
• First Aid Kit

Overview and Specific Information

• Introduction
• Social Sciences 1
• Baskin Engineering 105 and 109
• Science and Engineering Library
• McHenry Library
• Support Differences in the Libraries
• Cowell Apartments Lab Room 101
• Ming Ong
• Rachel Carson College Room 101
• Crown
• Porter Arts
• Kresge
• Music
• Oakes
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Customer Policies

• Food & Drink Policy in the Labs
• Labs and Libraries Safety Policy
• Rude or Belligerent Customers
• Priority Policy
• Noise Levels
• Outside Computers on the Network
• Unattended Stations
• Acceptable Content Policy

Printing

• Introduction
• Print Billing
• Errors in Printouts
• Printer Jams
• Refund Requests
• How to Replace Toner in the wēpa printers.
• Problems with Printing
• Overfilling the Printers
• If a document isn't printing
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Hardware and Software

• Introduction
• Authentication
• Supported Software
• Special Hardware and Software
• Key Server
• USB Drives
• Projectors
• Scanners

Alarms and Security (Labs Only)

• Security Introduction
• Alarms
• Omnilocks
• Cabinet Codes
• Opening & Closing the Labs
• Sub-Shifts & Obtaining Security Information